The Shift Supervisor RN is responsible for all operational activities in the facility during the non-business hours, such as evenings, nights, weekends, and holidays. Provides clinical coordination, mentoring and quality assurance within the nursing services.
MAJOR WORK ACTIVITIES:
1.Serves as administrative authority for the efficient and effective operation of all departments on assigned shift. Notifies Administrator, Department Director, Clinical Coordinator and/or Household Coordinator of urgent concerns or major changes during the shift.
2.Ensure adequate staffing through coordination of available resources, which include PRN, part-time and full-time nursing staff, and contract nursing personnel as available. Collaborates with nurse leadership.
3.Conduct rounds throughout the facility to monitor operations and the delivery of nursing care, visit residents and family members. Assess quality of care issues in each department on a continuous basis through monitoring resident care, documentation, investigation of abuse/neglect, grievances and family concerns.
4.Assures regulatory compliance by encouraging appropriate record keeping and charting. Initiates impromptu audits and observations to confirm competencies of household staff.
5.Guides the implementation of Clinical Policy & Procedure which ensure safe, sanitary and efficient practices supporting professional nursing care standards.
6.Provide guidance and assistance to all departments with policies and procedures.
7.Provides leadership for problem analysis, resolution and effective communications to facilitate quality service delivery to residents, families and employees.
8.Supervise personnel in other departments as needed with regard to the delivery of services to ensure a safe, clean and pleasant environment in the facility.
9.Provides input to Department Directors, Clinical Coordinators and Household Coordinators for evaluating performance of individual staff in a timely manner (30-60-90, annual, and as needed), and assist Department Directors, Clinical Coordinators and Household Coordinators with performance review conferences to include developing individual performance improvement plans with the employee and, when indicated, initiate disciplinary action including suspensions as needed.
10.Participate in various quality of care committees and activities.
11.Advocate for resident rights; educate residents, their families and staff regarding the rights of residents outlined under State and Federal guidelines.
12.Ensures compliance with company standards for quality, safety, cost control, policies and procedures.
13.Assists with proper completion and investigation of incident, injury, medication error and/or medication discrepancy reports.
14.Respond to emergency call as necessary.
15.Support management/administration decisions through periods of change or stress.
16.Responsible for completing accurate staffing roster and updating daily as needed.
17.Ensures appropriate staffing when call-ins are received.
18.Performs specific work duties and responsibilities as assigned by the Director of Nursing or Clinical Coordinators.
POSITION SPECIFIC COMPETENCIES:
•Clinical Skills: Clinical skills sufficient to meet all the primary responsibilities identified above; meets state licensing and all other appropriate regulations for position, as well as organization’s expectation of position clinically (direct nursing, teaching, supervision, organizational oversight). Completion of MDS-CAA’s and care planning. Must have baseline knowledge of federal and state regulations governing clinical care with a willingness to ongoing education as it relates to regulatory process.
•Homebuilding: Demonstrates to all staff, residents and family that the organization is committed to the creation of the pleasures and good daily life expected of home. Understands that quality care is enhanced with quality of life. Encourages pleasurable moments, laughter and fun. Engages sensitively and appropriately in the Pavilion, role-modeling the value of home.
•Person-Centered, Elder-Directed, Quality Focused: Models and ensures that others are providing medical treatment in a manner that honors resident preferences and individuality. Demonstrates strong commitment to the highest clinical outcomes.
•Leadership: Sees supervision of other staff as a role of service, rather than one of authority, and seeks to support employees’ ability to succeed. Willing to do any tasks needed, including those that may seem menial or unpleasant. When communicating with physician/surgeon or other medical personnel advocates for resident preferences.
•Critical Thinking: Recognizes early signs of changing conditions and uses all available and appropriate resources to resolve needs. Very strong observational and assessment skills with regards to physical and medical conditions and manifestations, coupled with ability to discern effective response, treatment and including pursuing additional expertise from RN or M.D.
•Taking the Initiative: Sensitive to changing medical needs and the nature of staff responses and takes appropriate timely action.
•Learning and Teaching Centered: Is able to model person-centered practices, as well as evaluate and provide direction and coaching to other staff as needed.
•Community and Team Builder: Able to facilitate sense of team connection, participation and sense of accountability to residents and among nursing staff. Able to advocate for needs of either resident, family and staff as needed.
•Conflict Facilitation: Able to mediate healthy conflict resolution between parties within household as need arises.
•Interpersonal Sensitivity and Communication Skills: Able to provide clear directions and elicit cooperation from staff. Able to provide clear directions and expectations as well as providing clear, effective feedback. Able to demonstrate and elicit mutual trust and respect. Able to communicate residents’ medical needs clearly with staff and families, facilitate other staff participation in medical care by eliciting others’ observations, suggestions, etc. Able to communicate clearly and effectively with providers.
•Dementia Sensitivity: Able to teach and nurture care practices for persons with dementia that meet needs while protecting personhood and sense of well-being.
Education:Associate Degree in Business or Heath Care related field.
Licensure/ Certification: Current North Carolina licensure as Registered Nurse or LPN.
Experience:Minimum 1 year work related experience in business, leadership or health
An equivalent combination of education and experience may be considered.
Internal Number: HCC-FT-Shift Superviso
About The Davis Community
In 1963, retired railroad executive Champion McDowell Davis began with a vision — to create a positive living environment for aging men and women. This vision inspired him to transform his family’s former peanut plantation into what is today: a 50-acre not-for-profit community where seniors choose to live and where employees choose to work.The Health Care Center at The Davis Community welcomed its first residents in 1966 and has continued to grow in size and scope largely due to the seamless passing of the vision to the board of directors and Davis employees. In 2000, Champions Assisted Living was completed, adding another level of support services and paving the way to a more homelike environment and culture.In 2010, the Rehabilitation and Wellness Pavilion was added to provide seniors with a state-of-the-art fitness center, outpatient therapies and short-term inpatient care.Today 50 private guest rooms are reserved for persons needing short-term rehabilitation for such conditions as knee and hip replacements or other health needs following a hospital stay.Following a year-long strategic planning session involving the Board of Directors, residents, family members, staff, visitors,... neighbors, vendors, and friends a plan was developed to change The Health Care Center from a medical model of care to a household model of care. The vision is based on the belief that seniors in long-term care deserve privacy and choice in their lives rather than living in a hospital-like environment. The decision was made to completely renovate the existing Health Care Center into ten households where residents and staff operate as a family unit. The $26 million construction project began in 2012 and two freestanding houses opened in July of 2013. The first two households in the renovated section of The Health Care Center open in April 2014 with newly renovated homes approximately every ten months until completion in 2016.