Serves as the technical expert and provides day-to-day supervision of Phlebotomy and Receiving and Processing areas. Responsible and accountable for performing a wide range of tasks to provide a specimen of highest analytical quality for testing and accurate information for the Medical Laboratories' clients.
Performs the functions of a Phlebotomist, Lab Assistant II , or Technical Lab Assistant and Phlebotomist Technician as necessary.
Performs technical role and provides technical knowledge and support to staff and clients.
Provides timely analysis and resolution of technical problems in accordance with established laboratory policies and patient safety standards and cooperatively resolves service issues.
Collaborates with specialty specific technical specialist at other lab locations to assure standardization systemwide.
Participates in and coordinates the development of policy and procedure manuals with supervisor or team leader and system colleagues.
Assures timely and regular review of procedure manuals, Performs various audits and monitors various logs as appropriate.
Participates with the supervisor or team leader and system colleagues in developing and maintaining Quality Assurance and Service Improvement activity in the functional area.
Provides adequate level of supervision including direct observation of patient preparation, specimen collection, transport, specimen handling, processing and reporting results as appropriate.
Manages personnel and schedules.
Adjusts as needed.
Expresses thoughts and ideas in a manner that builds credible relationships that facilitate trust, respect and productive activity.
Receptive to new ideas and challenges and works to implement system focused process improvement.
Shares information with others and possesses good presentation and writing skills.
Provides orientation to all new employees and identifies training needs and ensures that employees receive regular in-service training and education appropriate for their job responsibilities.
Encourages and engages in service-oriented behavior designed to support and meet the needs of our various clients.
Provides timely consultations and takes prompt action to correct problems and issues.
Evaluates, monitors and documents the performance of competency of each employee continually.
Assumes accountability for ordering and maintaining adequate supply inventory as appropriate.
Participates in educational and training activities to acquire new skills and maintain current proficiency.
Participates in annual performance appraisals.
Work is typically performed in a clinical environment. Accountable for satisfying all job specific obligations and complying with all organization policies and procedures. The specific statements in this profile are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job. Additional competencies and skills outlined in any department-specific orientation will be considered essential to the performance of the job related to that position.
Associate's Degree-Phlebotomy (Required)
Minimum of 2 years-Related work experience (Required)
Certification(s) and License(s)
Member of National Credentialing Agency for Laboratory Personnel - National Credentialing Agency for Laboratory Personnel; Certified Phlebotomy Specialist - American Society for Clinical Pathology (ASCP)
We are an Affirmative Action, Equal Opportunity Employer Women and Minorities are Encouraged to Apply. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of disability or their protected veteran status.
At Geisinger, our innovative ideas are inspired by the communities we serve – like our Fresh Food
Farmacy, a program that delivers life-saving healthy alternatives to patients with diabetes. With additional tools like our MyCode Community Health Initiative, one of the first health system genome sequencing
programs, and our new asthma app suite that we developed in partnership with AstraZeneca, it’s no wonder we’re ranked one of the Top 5 Most Innovative Healthcare Systems by Becker's Hospital Review. We continually work towards continuous improvement in a culture where everyone has a voice and firmly believe that better begins with all of us.
Founded more than 100 years ago, Geisinger serves more than three million residents throughout central, south-central and northeastern Pennsylvania and southern New Jersey. Our physician-led system is comprised of 30,000 employees, including 1,600 employed physicians, and consists of 13 hospital campuses, the Geisinger Health Plan, Geisinger Commonwealth School of Medicine and two research centers.
What you do at Geisinger shapes the future of health and improves lives – for our patients, communities, and you.