JOB SUMMARY:
Responsible for providing leadership to the front line staff in collaboration with the Nursing Manager or Nursing Director. Serves as a conduit between the front-line nursing employees and managers for the purpose of facilitating communication, overseeing orientation of new team members in collaboration with the Clinical Educators, and evaluating clinical practice with a particular focus on quality and performance improvement.
DUTIES AND RESPONSIBILITIES:
Essential Job Duties
- Responsible for the results and development of assigned team members.
- Plans and executes day-to-day operational needs by setting priorities, planning for and addressing staffing needs, and coordinating work across other teams as needed.
- Provides guidance, coaching, and feedback to team members and provides significant input to employment decisions, addresses performance issues.
- Monitors key metrics and analyzes information to solve on-going problems to improve team performance.
- Serves in various clinical nursing roles (i.e., direct care nurse, charge nurse, etc.).
- Plans and executes day to day operational needs
- Provides input to employment decisions, and participates in performance reviews
- Works within established precedents and practices; receives guidance and oversight from a higher-level manager
- Provides technical guidance to others on a frequent basis and "rounds" with employees in the team
- Participates in the interview and selection process of new team members
- Provides education and facilitates learning for patients, families, and patient care team in a way that demonstrates a sensitivity to recognize, appreciate, and incorporate differences related to diversity
- Administers periodic evaluations for new staff members 30/60/90 day
- Advocates for the patient, represents the concerns of the patient/family and identifies and assists in resolving ethical and clinical concerns
- Provides performance feedback to staff, including the documentation and counseling of performance issues
- Completes scouting reports and weekly rounding on staff
- Ensures that staff are kept abreast of changes within the unit, department, division, and organization
- Provides mentoring to staff and developmental opportunities to help team members achieve their career goals
- Provides appropriate recognition to staff members
- Accountable to ensure that staff are meeting patient care needs, standards of safety, effectiveness, patient rights and guest relations
- Ensures that staff are delivering care with a team-orientation, an emphasis on good customer relations, sound clinical judgement and appropriate decision making abilities that take into consideration evidence based practice.
- Ensures that staff are responsible and accountable for prescribing, delegating and coordinating patient care. Uses clinical judgment based on nursing skills acquired through formal and informal experiential knowledge and evidence based guidelines to globally assess the patient's situation and through critical thinking and clinical decision making, develop an appropriate plan of care for the patient, with the aim of promoting comfort and healing and prevent any unnecessary suffering.
- Responsible for new hire scheduling with their assigned preceptors during orientation period
- Balances staff schedules to ensure adequate coverage and skill mix on every shift
- Monitors trends with attendance and addresses any dependability issues with team members
- Develops and maintains positive physician relations
- Reviews PYXIS reports
- Responsible for ensuring direct reports timecards are accurate and complete prior to bi-weekly payroll signoff and holds staff accountable for repetitive discrepancies in their timecards
- Ensures clean sweeps/unit-based audits are conducted
- Ensures readiness for disease specific certification audits (where applicable)
- Ensures regulatory readiness
- Conducts unit environmental rounds
- Ensures employee related paperwork is sent to HR for filing in a timely manner
- Ensures that Patient Health Information (PHI) is protected and secured at all times
- Adhere to all infection prevention initiatives (i.e., hand hygiene, proper disposal of waste)
- Ensures that staff are providing education and facilitating learning for patients, families and patient care teams in a way that demonstrates a sensitivity to recognize, appreciate, and incorporate differences related to diversity
- Collaborates with physicians, families and staff to assist in developing and implementing an appropriate plan of care in a way that promotes/encourages each person's contributions towards achieving the best patient outcomes
- Advocates for the patient and staff, represents the concerns of the patient/family and staff members and identifies and assists in resolving any ethical and clinical concerns
- Maintains a body of knowledge and tools that allow them to manage whatever environmental and system resources exist for the patient/family and/or staff members, within or across healthcare and non-healthcare systems
- Continuously inquires about the condition of the patient through the ongoing process of questioning and evaluating the situation and directs treatment changes, if necessary, through collaboration with the healthcare team, inclusive of the patient and family.
Qualifications:
PROFESSIONAL REQUIREMENTS:
- Maintain effectiveness when experiencing major changes in work responsibilities or environment; adjust effectively to work within new work structures, processes, requirements, or cultures.
- Use appropriate interpersonal styles to establish effective relationships with customers and internal partners; interact with others in a way that promotes openness and trust and gives them confidence in one's intentions.
- Meet patient and patient family needs; take responsibility for a patient's safety, satisfaction, and clinical outcomes; use appropriate interpersonal techniques to resolve difficult patient situations and regain patient confidence.
- Ensure that the customer perspective is a driving force behind business decisions and activities; craft and implement service practices that meet customers' and own organization's needs.
- Deal effectively with others in an antagonistic situation; use appropriate interpersonal styles and methods to reduce tension or conflict between two or more people.
- Effectively manage one's time and resources to ensure that work is completed efficiently.
- Develop and use collaborative relationships to facilitate the accomplishment of work goals.
- Take prompt action to accomplish objectives; take action to achieve goals beyond what is required; be proactive.
- Accomplish tasks by considering all areas involved, no matter how small; showing concern for all aspects of the job; accurately checking processes and tasks; being watchful over a period of time.
- Set high standards of performance for self and others; assume responsibility and accountability for successfully completing assignments or tasks; self-impose standards of excellence rather than having standards imposed.
- Assimilate and apply new job-related information in a timely manner.
- Clearly convey information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message.
- Identify and understand issues, problems, and opportunities; compare data from different sources to draw conclusions; use effective approaches for choosing a course of action or developing appropriate solutions; take action that is consistent with available facts, constraints, and probable consequences.
REGULATORY REQUIREMENTS:
- Required: Graduate of an accredited School of Nursing
- Preferred: Academic degree in nursing (Bachelors or Master�s degree)
- Current State of Texas Registered Nurse license.
- Basic EKG course within one year of hire
- Current AHA BLS Certification.
- Interpersonal Skills:
- Ability to communicate effectively in English, both verbally and in writing.
- Additional languages preferred.
SKILLS:
- Basic computer knowledge.
PHYSICAL DEMANDS:
- For physical demands of position, including vision, hearing, repetitive motion and environment, see following description.
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position without compromising client care.
Job: Med/Surg Primary Location: Sunnyvale, Texas Facility: Baylor Scott & White Medical Center - Sunnyvale Job Type: Full-time Shift Type: Days
Employment practices will not be influenced or affected by an applicant�s or employee�s race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship. |