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Workstation Analyst Intermediate
Job SummaryResponsible for all PCs and peripheral devices in their assigned area and provide users with excellent customer service. Responsible for providing second tier support of assigned systems and performing tasks related to project completion including analysis, testing, documentation, problem resolution, and implementation of devices and supported applications. Provides input into project plans.Job DutiesProvides front line action as needed on microcomputer hardware, software, network, and communication problems in a timely, courteous manner.Provides mentorship to Associate, Intermediate, and Senior Workstation Analysts.Recommends IT related enhancements to meet both current and future needs.Responsible for researching problem
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