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Veterans Affairs, Veterans Health Administration Logo
Veterans Affairs, Veterans Health Administration

Phoenix, Arizona

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Tucson Physician Group Holdings

Tucson, Arizona

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Brookwood Baptist Medical Center

Birmingham, Alabama

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Kaiser Permanente - Washington Permanente Medical Group

Federal Way, Washington

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Penn State Health

Reading, Pennsylvania

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Geisinger

Port Matilda, Pennsylvania

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Baylor Scott & White Medical Center - Sunnyvale

Sunnyvale, Texas

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Shelby Baptist Med Ctr

Alabaster, Alabama

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Atlantic Health (SP)

Morristown/NJ/USA

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Saint Mary's Medical Center

West Palm Beach, Florida

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Staff BHS Physicians Net

San Antonio, Texas

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Atlantic Health (SP)

Newton/NJ/USA

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Veterans Affairs, Veterans Health Administration

Memphis, Tennessee

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Delray Medical Center

Delray Beach, Florida

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Saint Mary's Medical Center

West Palm Beach, Florida

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Marshfield Clinic Health System

Neillsville, Wisconsin

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Walker Baptist Med Ctr

Jasper, Alabama

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Baylor Scott & White Medical Center - Sunnyvale

Sunnyvale, Texas

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Baylor Scott & White Medical Center - Sunnyvale

Sunnyvale, Texas

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Tenet Executive Search

Dallas, Texas

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Atlantic Health (SP)

Summit/NJ/USA

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Customer Service Representative I, Geisinger Health Plan - Enrollment
Job SummaryAssists in resolving customer concerns, providing appropriate education/instruction and maintaining customer satisfaction by providing the highest level of customer service. Proficient in two or more specialties for any one line of business. Actively participates in cross training, improving processes within the Customer Service team.Job DutiesProvides guidance related to complex issues to customer service representatives.Manages a complex caseload while adhering to production and quality standards.Organizes and distributes work to staff members.Acts as a liaison between the member and provider in resolving claims, benefit and eligibility concerns.Serves as primary contact for members and providers and co-workers.


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