Become part of the Beebe team - an inclusive team positioned in a vibrant, coastal community. Enjoy a fulfilling career as you support the health of our patients, and a team focused on excellence.

Benefits

In addition to competitive compensation and wellness benefits (medical, dental, vision and prescription) Beebe Healthcare also offers:

• Sign-on and Referral Bonuses for select positions
• Tuition Assistance up to $5,000
• Paid Time Off
• Long Term Sick accrual
• Employer Contribution Plan
• Free Short and Long-Term Disability for Full Time employees
• Zero copay for drugs on prescription plan for certain conditions
• College Bound 529 Savings Plan
• Life Insurance
• Beebe Perks via Work Advantage
• Employee Assistance Program
• Pet Insurance

• Operate the switchboard, efficiently answering and relaying long-distance, local, and interdepartmental calls using the UA5200 client. Maintain a professional voice and demeanor at all times.
• Utilize various computer applications (e.g., Invision) to ensure patients are directed appropriately.
• Perform Receptionist and Greeter functions, including assisting patients and guests with accurate directions and information. This may involve physically escorting them to their destinations.
• Assist vendors with navigation and deliver flowers and cards according to established policies and procedures. Transport patients in wheelchairs as needed.
• Conduct screening procedures, including taking temperatures and asking screening questions. Provide masks to individuals entering without one.
• Notify the destination department of any patient who does not pass the screening questions or temperature check, following protocol for appropriate responses.
• Advise team members and visitors who fail to meet screening criteria on the recommended next steps per protocol.
• Understand the importance of first impressions, recognizing this role as the entry point to BMC. Ensure voice, appearance, and behavior consistently support excellent customer service.
• Serve as a resource for patients and visitors at all times, addressing customer complaints in the absence of a manager.
• Assist the manager with database maintenance by adding, updating, or deleting team member information in the switchboard system when necessary. Ensure all entries are accurate and up-to-date.
• Coordinate conference call assignments as needed.
• Maintain an adequate stock of supplies, including thermometers and other essential items for screenings.
• Handle scheduling needs in the absence of the manager.
• Perform other duties as assigned to support departmental operations.

• Strong written and verbal communication skills
• Proficiency in basic computer programs
• Ability to maintain confidentiality regarding patients and team members
• Resilience in crisis situations
• Excellent customer service skills for patients, team members, and visitors

Essential:

• High school graduate or equivalent

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About Beebe Healthcare

Beebe Healthcare serves the Sussex County community with a medical center located in beautiful, historic Lewes, Delaware, and convenient outpatient locations throughout the county. Founded in 1916 by two physician brothers, Drs. James Beebe and Richard C. Beebe, the medical center in Lewes is a 210-licensed-bed, not-for-profit seaside community hospital. Beebe's specialized service lines include cardiac and vascular, surgical services, oncology, women's health, and orthopaedic services. Beebe offers an array of inpatient, outpatient, emergency, and diagnostic services. Beebe's five satellite campuses offer imaging, physical rehabilitation, and lab services, as well as walk-in care centers. In addition, Beebe offers Wound Healing & Hyperbaric Medicine and Diabetes Management & Medical Nutrition Therapy. With a mission to serve the community, Beebe also offers many free screenings and outreach programs through its Population Health Department; and advanced medical care for those who are recuperating at home through Beebe Home Care Services. Beebe is also training the next generation of nurses through the Margaret H. Rollins School of Nursing, located behind the Medical Cente...r in Lewes. Beebe's Medical Staff has grown tremendously since the early 1990s. Employed physicians through Beebe Medical Group and our affiliated physicians on Beebe's Medical Staff now serve patients from Milford to Millville in specialties including cardiac surgery, dermatology, endocrinology, family practice, gastroenterology, general surgery, internal medicine, pediatric neurology, and surgical oncology. Beebe is proud to offer quality care, close to home for the residents and visitors of Sussex County.

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Connections working at Beebe Healthcare